Shipping Policy

Last updated: 12/21/2025

Thank you for shopping with IloraLuxe. Below are the details of how we process and ship orders.

Order Processing Time

All orders are processed within 1 to 3 business days after payment is confirmed.

Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing may take slightly longer. We will notify you if there is a significant delay.

Shipping Locations

We currently ship within the United States.

If international shipping becomes available, this policy will be updated.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Any free shipping promotions will be clearly shown on the website or during checkout.

Delivery Time

Estimated delivery times vary depending on your location and the shipping method selected at checkout. Typical delivery times range from 3 to 7 business days after shipment.

Delivery times are estimates and are not guaranteed.

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

Delays and Lost Packages

IloraLuxe is not responsible for delays caused by the shipping carrier, weather conditions, or other factors outside our control.

If your package is marked as delivered but you have not received it, please contact the carrier first. If you still need help, reach out to us and we will assist you.

Incorrect Address

Please make sure your shipping address is correct at checkout. IloraLuxe is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If a package is returned to us due to an incorrect address, additional shipping charges may apply.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you.

Contact Us

If you have any questions about shipping, contact us at:

Email: info@iloraluxe.com

Website: www.iloraluxe.com